Classic Web of Science Documentation - Training Resources

The 'New' Web of Science platform is now the default interface - find support information and documentation for the 'New WoS'

Release Notes

Release Notes contain the information you’ll need to keep updated on the latest improvements and additions to Web of Science. If you are using a Mac, please be sure to open the PDF in Adobe Reader. PDFs opened in Preview will not display correctly.

Classic WoS Version 2020 Release Notes.

Release Notes - Archive.

Web of Science Release Notes Archive 2016-2019

Training materials for download

A variety of printable training materials (e.g. factsheets) are available for download from the Clarivate website at:, these are listed under the 'Digital Factsheets' header (scroll down the web page). Please be aware that there may be slight differences/references not available/applicable to the WoS UK service that we support.

Quick Reference Guides are also available:

Links to additional database quick reference guides can be found at: Select the product name to view available guides.

The Clarivate training portal can be found at: This includes links to resource specific lib guides, quick reference cards, online recorded tutorials and librarian toolkits.


WoSEC (Web of Science Enhancement Committee) Presentations - Februrary 2020
PDF - Web of Science Enhancements
PDF - EndNote Enhancements
PDF - Kopernio: Progress and Future Plans
PDF - InCites Platform: Upcoming Enhancements
PDF - Web of Science Group and the REF: Update

Web of Science Training: Delivering World Class Content with Researcher Centric Tools - November/December 2019
PPTX Web of Science Training - November/December 2019 presentation.

Web of Science Update Workshops: Delivering World Class Content with Researcher Centric Tools - June 2019
PDF Web of Science Update Workshops - June 2019 presentation.

WoSEC (Web of Science Enhancement Committee) Presentations - January 2019
PDF - Web of Science
PDF - EndNote
PDF - Research Analytics
PDF - Publons

Previous presentations and training course materials are archived at:

Online recorded training sessions.

Full details of the recorded training sessions available can be found at on the Web of Science Group video library at: It is also possible to view the available sessions by product group:

When viewing the recorded training please ensure that the speakers on your computer are switched on in order to hear the audio commentary that accompanies the presentation.

Links to individual pre-recorded training sessions that you may find useful are included below.

More information about the additional products available and links to individual product support materials can be found at: All support requests for any of the additional products to which institutions subscribe should be sent to the helpdesk at: