Privacy and Cookies

Date last updated: 13 July 2020

Privacy Policy

Jisc's privacy policy information at:

Web of Science Web-Based Application
Because the Web of Science web-based application and associated products are maintained by Clarivate, we encourage users to review the Clarivate's privacy policy separately.

The Web of Science (WoS) Service for UK Education has created a policy to show our commitment to protect the privacy of our users as well as visitors to our website. This privacy statement covers the website, and the text below explains how we gather and use your information. Please be aware that your use of this site constitutes your acceptance of this policy.

Collection of Information

The WoS Service at Jisc is the sole owner of the information collected on

Personally Identifiable Data You Choose to Provide

If you email us with a query, or to report a fault etc., we will use the personal data that you provide to reply to your message. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for the purposes of future communications. We will not share this information with any third party unless you have consented to this.


What are cookies and what are they used for?

Cookies are small text files that are stored by your web browser. They are primarily used to remember if you have visited a website before and to improve the way that sites work. For example, cookies can be used to:

Cookie Descriptions
Date Event Place Details
__utma This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 2 years Performance
__utmc The cookie is set by Google Analytics and is deleted when the user closes the browser. The cookie is not used by ga.js. The cookie is used to enable interoperability with urchin.js which is an older version of Google analytics and used in conjunction with the __utmb cookie to determine new sessions/visits. Performance
__utmz This cookie is set by Google analytics and is used to store the traffic source or campaign through which the visitor reached your site. 5 months Performance
__utmt The cookie is set by Google Analytics and is used to throttle request rate. 10 minutes Performance
__utmb The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. 30 minutes Performance

There are different types of cookies, for example:

First party and third party cookies

First party cookies are set by the website you're visiting. They send data only to the servers for that domain, and the data cannot be altered or retrieved by any other website. If a user visits a website and a separate company sets a cookie through that website, this is a third party cookie. Examples of third party cookies are those set by social networks.

Session and persistent cookies

Cookies can expire at the end of a browser session or they can be stored for longer. Session cookies are not stored long-term; they are set when you visit a website, and expire as soon as the browser is closed.

Persistent cookies are stored on your device in between browser sessions and allow preferences to be remembered. They are used for a variety of reasons, including recording your preferred search results display.

To find out more about cookies, visit or All About Cookies.

Cookies for Measuring Usage (Google Analytics)

Cookies set by Google analytics allow us to collect information about usage of the webpages in anonymous form. We use this information to help us develop and improve the service; we may include some of the data in reports. Google analytics gives us details such as number of users, what country they are from, and what pages they visited.

The Google Analytics privacy document is available at: and the Google privacy policy at:

Further information regarding how Google Analytics uses cookies to measure user-interactions on websites is available at: This document describes which cookies Google Analytics uses, their function and default expiry time.

If you wish, you can opt out of being tracked by Google Analytics across all websites, see:

Managing and deleting cookies

We use cookies to improve the way the site works and we don't gather any personally identifiable information. Blocking or deleting the cookies will impact on the way that the site works and you could lose some functionality, however you can control and manage cookies if you wish. You can visit for more information about how to control cookies on the major web browsers.

Notification of Changes

If we decide to change our privacy policy over time, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users/visitors are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Any changes made will be effective when posted.

Links to Other Sites

This website contains links to other sites. Please be aware that we are not responsible for the content and/or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website (

Contact Information

If you have any questions or concerns regarding this privacy statement, please contact the WoS helpdesk.