Accessibility and Help
- Accessibilty Statement
- Web of Science Web-Based Application Accessibility
- Help on Using the WoS Website
Accessibility Statement for wok.mimas.ac.uk
Web of Science Service for UK Education
This accessibility statement applies to the Web of Science Service for UK Education website, https://wok.mimas.ac.uk. It is run by Jisc.
It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- Change colours, contrast levels and fonts
- Zoom in up to 300% without problems
- Navigate most of the website using just a keyboard
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you are disabled.
How accessible is this website
We know some parts of this website aren’t fully accessible, details below:
- Some older PDF documents aren’t fully accessible to screen reader software
- Some issues with text colour contrast on webpages
- Some images contain text
- Issues with the same linking text leading to different destinations
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, etc. please contact us and we will do our best to meet your needs.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please do contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Technical information about this website's accessibility
Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed below.
Non-Accessible Content
The content listed below is non-accessible for the following reasons.
Navigation and accessing information
- Link text used for multiple different destinations: The same link text is used for links going to different destinations on some older web pages. This doesn't meet standard 2.4.4 (link purpose - in context). Work is ongoing to update the link text on older web pages.
Issues with PDFs and other documents
Our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). Any new PDFs or Word documents we publish will meet accessibility standards.
Content
We are working to resolve the identified content issues listed below:
- Colour Contrast is insufficient: We know that the colour contast between the text and the background is insufficient on some older web pages web pages. This issue to found in the top navigation bar and is limited to a single character within this. This doesn't meet WCAG 2.1 success criterion 1.4.3 (contrast - minimum). Work in ongoing to update the colour contrast on the affected older web pages (largely historical news items).
- Some images contain text: Whilst the logos in the headers and footer contain text which are text are permitted, other images we have found on web pages don't meet WCAG 2.1 success criterion 1.4.5 (images of text). For these identified images we have ensured that the associated ‘alt’ text contains the same text as the image.
- HTML is used to format content: Some presentational attributes such as 'border', 'align', or 'bgcolor' are being used to position images, tables and test within tables. This doesn't meet standard 1.31 (info and relationships). After review it has been determined that it is not practical to make these chnanges.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Web of Science Web-Based Application Accessibility
Please note that the Web of Science web-based application and associated products are provided and maintained by Clarivate. Please see Clarivate's 508 statement for full detailed information. As Clarivate upgrade their products, Section 508 guidelines will continue to be followed.
Clarivate have also made available a Product Accessibility Conformance Report.
System Requirements: Details of the minimum system and browser requirements advised and supported by Clarivate can be found in the Web of Science helpful, linked to at: http://webofscience.help.clarivate.com/en-us/Content/system-requirements.htm
Help on Using the WoS Website
This section contains general help and information relevant to the Web of Science Service for UK Education website. If you have a query or problem about a specific page that is not addressed here, please contact the WoS helpdesk.
Finding Your Way Around
The main sections of the website are listed at the left-hand side of the home page and duplicated on every other page. At the top of each page, there is another menu, which provides links to the Site Map and Contact pages. The Site Map can be used to quickly navigate the WoS website.
Browser Support
We have made every effort to make this site usable for as many different browsers as possible. Unfortunately, older browsers are not able to take advantage of current technology, thus the site does not look as 'designed' as it does in browsers that support web standards, although all the information should be accessible. We would encourage all users, if at all possible, to update their browser to the latest version – not only for this site, but to enhance your use of the web in general.
Contacting WoS
If you have an enquiry, please contact the WoS helpdesk using our Contacts page, which gives our telephone number, as well as email and postal addresses.
There is a link to "Contact Helpdesk" at the top of every page. Please email us at webofscience@jisc.ac.uk if you are experiencing any problems, or you need to report any errors or broken links.
This statement was prepared on 08/09/2020. It was last reviewed on 08/12/2021.
The website was last tested on 08/12/2021. The test was carried out by Jisc Web of Science Support for UK Education.
