Confirmed - Maintenance on Sunday 16th March - Personalisation ISI WoK and EndNote Web

Date of news item: 14 March


Please be advised that Thomson Scientific will apply a patch to the personalisation database this coming Sunday, March 16, which will render EndNote Web and Personalisation in The ISI Web of Knowledge unavailable to users. The patch process will start at 12.00 noon and should complete within an hour. The following notification is posted on the service home page at: and also seen once connected to the ISI Web of Knowledge.

Maintenance Alert

"Thomson Scientific will be performing maintenance to the Web of Knowledge on Sunday, March 16th, between 9:00 a.m. and 10:00 a.m. EDT (12:00 - 1:00 p.m. GMT). Personalisation services and EndNote Web will be unavailable during this time. We apologise for any inconvenience that this might cause."

For support and information enquires - please contact the Mimas ISI Web of Knowledge helpdesk at: