EndNote Web Scheduled Maintenance - 13 October 2018.
Please Note this Maintenance was deferred and will now take place on Saturday 20 October at the same time.

Date of news item: 12 October 2018

Clarivate Analytics have advised that EndNote Web is expected to undergo scheduled maintenance from approximately 09.00AM GMT through 16.00PM GMT on Saturday October 13, 2018. During this time, access and services through myendnoteweb.com will be unavailable.

Clarivate Analytics have advised that the following will be affected:

  • EndNote web will redirect to a maintenance message
  • ResearcherID services will be unavailable
  • WoS save to EndNote online and record status will be unavailable
  • Password Reset services (RID, WoS, InCites, EndNote) will be unavailable
  • Synchronization services (EndNote desktop/iPad) will be unavailable and a maintenance message will be returned in all responses
  • Account activation (EndNote desktop) will be unavailable

EndNote Web users can download the demo EndNote X9 installer below to continue formatting documents while the maintenance is in process, full details at: https://support.clarivate.com/Endnote/s/article/EndNote-Web-Site-Maintenance

Clarivate Analytics apologise for any inconvenience caused.

Please contact Web of Science Service for UK Education Support, email: webofscience@jisc.ac.uk should you have any queries or require support.