TR Maintenance - Sunday 22 March and Saturday 25 April - Personalisation login access, Web of Science, EndNote Online, ResearcherID and InCites.

Date of news item: 20 March 2015

Thomson Reuters have advised of two upcoming minor disruptions to the 'Personalisation login' (TR registered email address and password accounts), for Web of Science, EndNote Online, ResearcherID, and InCites.

Users previously logged in are not expected to experience any issues, however during the downtime users will be unable to login to the applications using these accounts.

Thomson Reuters apologise for any inconvenience due as a result.

Expected Maintenance Dates and Times.

Sunday, March 22nd.

  • Expected Downtime* = 30 minutes.
  • Maintenance Window = 12:00 AM, GMT to 3:00 PM, GMT.

Saturday, April 25th.

  • Expected Downtime* = 15 minutes.
  • Maintenance Window = 1:00 PM, BST to 4:00 PM, BST.

Information on Personalisation and registration at:
http://wokinfo.com/about/productregistration/

Note: If you are already registered in another Thomson Reuters application that shares the same registration system, you will be directed to login with that password instead of completing the registration.

Web of Science at:
http://images.webofknowledge.com/WOKRS5161B5_fast5k/help/WOK/hp_registration.html

EndNote Online at:
http://www.myendnoteweb.com/help/en_us/ENW/hgs_registering.htm

ResearcherID at:
http://images.webofknowledge.com/WOKRS5161B5_fast5k/help/WOK/hp_rid_registration.html

If you have any questions or require assistance please contact Mimas Web of Science Support, wok@mimas.ac.uk