October 1st - Changes

29 September 2005

As the new agreement commences on the 1st October 2005 please find the following information/updates.

Training access
We are pleased to inform you of the availability of a new training server. Institutions who wish to make use of this access should email their request for usernames and passwords, along with details of the dates required and estimated number of attendees per session, to the helpdesk at: wok@mimas.ac.uk . Please allow 3 working days notice.

Please note: The training access is limited to the ISI Web of Science resource and will not include institution specific settings eg. Holdings/OPAC, OpenURL links.

Statistics
Institution's should now have a received a username and password to view their WoK statistics (now COUNTER Compliant and can be interrogated). The last statistics for the old versions will emailed on Monday 3rd October. Further information on Usage Reporting on the Thomson Scientific web site at: http://isiwebofknowledge.com/usage/index.html

Saved Queries/Histories and Current Contents Connect (CCC) email alerts
Web of Science queries saved on the old versions should work on the new versions. Users will be able to load previous saved searches that were created on the old versions. Saved queries/histories can additionally now be saved onto Thomson Scientifics server(previously they could only be stored locally).

CCC email alerts saved on the server for the old versions will stop and these will need to be re-saved on the TS server for the new versions. In addition CCC Saved Queries will need to be re-saved.

Documentation/Training materials
User guides and workbooks etc. designed for the UK academic community can be read/downloaded online from the 'Support' page on the service web site at: http://wok.mimas.ac.uk/support/ Please feel free to amend for your own institution needs if required.

JISC Mailing List
Service news and updates will be sent to http://www.jiscmail.ac.uk/lists/mimas-wok.html Archive and subscription to this list at: http://www.jiscmail.ac.uk/lists/mimas-wok.html

MIMAS WoK Helpdesk Support
The Web of Knowledge helpdesk continue to be your designated UK Academic support route at MIMAS. We are happy to deal with all your problems/enquiries, feedback and enhancement requests (which will continue to be forwarded to the WoSEC - Web of Science Enhancement Committee) for the ISI Web of Knowledge Service for UK Education.

If you require any further information or assistance please email the Web of Knowledge helpdesk at: wok@mimas.ac.uk.