Problems – Update ISI Web of Knowledge Service for UK Education

16 November 2004

Following the loss of all electric power at approx 12:10 yesterday (15-Nov- 2004) for substantial parts of the University of Manchester, including Manchester Computing, The ISI Web of Knowledge, was inaccessible for several hours.

While a partial recovery of the service has been possible, there are still problems which has necessitated a restriction for all intituions to a date range for ISI Web of Science of 2001 onwards.

Users may alternatively choose to use the trial service available from the service home page at: (data range for ISI Web of Science is from 1975 onwards) Please note that institution specific settings are not available here eg, Full text, OpenURL, Holdings links and additional product subscriptions.

We would like to apologise for the obvious inconvenience to users until a full service can be restored. Presently we do not have an estimated time of when a full recovery of data will be available, as soon as this is known it will be posted on the service home page.

If you require any further information or assistance please email the helpdesk.