Web of Science – Contact Details
- Contact the WoS Helpdesk
- Other Useful Contacts
- Web of Science Service for UK Education Support Information
Helpdesk Hours: 09.00–17.00 weekdays (excluding bank holidays and the Christmas break). Users may submit queries by phone, email or post.
Phone: 0161 413 7609
Web of Science Support
56 Oxford Street
Feedback: If you would like send us your comments or suggestions regarding the service, you can use a feedback form. You can also use this form to ask questions and report a problem.
Data Changes and Reporting Missing article/journal issues:
Please request data changes using Clarivate Analytics data change and missing article/journal issue request form.
JISCmail Discussion List:
There is a discussion list on Jiscmail called mimas-wok. Anyone in the community may subscribe to this list, whether or not they are from a participating institution. Technical contacts at licensed sites are advised to join this list.
Please be aware that the mimas-wok list is for discussion only and should not be used as a formal support route.
Join the list or view archived messages at: http://www.jiscmail.ac.uk/lists/mimas-wok.html
Clarivate Analytics Contact Information:
For account enquiries and to request a product trial please contact Massimo Giunta at Clarivate Analytics:
Telephone: + 44 (0)20 7433 4331